Privacy Policy

Copyright © 2020 KTM AG All rights reserved.

All visible and invisible elements of this website, in particular videos, animations, photographs, text, audio and graphics, including their layout and location, are protected in accordance with the provisions of intellectual property rights laws, particularly copyright laws. The content of KTM websites may not be used for commercial purposes; it particularly may not be changed, duplicated, released, distributed or made available to third parties. Some KTM websites include content that is subject to the intellectual property rights of third parties. All trademarks displayed on KTM websites are protected under trademark law, unless expressly stated otherwise. This applies in particular to KTM trademarks, symbols, company logos and identification labels.

The intellectual property contained in KTM websites, in particular copyrights and trademark rights, patents and designs, is protected; in this context, it is expressly pointed out that through these websites no licenses for the utilisation of these rights belonging to KTM or third parties are granted.

Although KTM websites are created with the utmost care, KTM can offer no guarantee for the accuracy or completeness of the information contained therein. KTM excludes all liability for damages arising from the use of KTM websites, insofar as possible damages are not the result of gross negligence on the part of KTM.

This website uses Google Analytics, a web analysis service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, i.e. text files placed on your computer to facilitate analysis of how the website is used. The information generated by the cookie about your use of the website (including your IP address) will be transferred to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website to compile reports on website activity for the website operators and to provide other services associated with website activity and internet usage. Google may also transfer this information to third parties insofar as it is required to do so by law or where such third parties process this data on Google’s behalf. On no account will Google associate your IP address with any other data held by Google. You may prevent the installation of cookies by making the appropriate settings in your browser, although we advise you that you may not be able to use the full extent of all the functionality of this website in this case. By using this website, you consent to the processing of data recorded about you by Google in the manner and for the purposes described above.

Privacy Policy KTM AG (hereinafter referred to as “KTM”):

We at KTM respect and protect the privacy of all our customers and visitors to our website (hereinafter “visitors”) and adhere strictly to the regulations under data protection law. Personal data will be collected on this website only to the extent required. Under no circumstances will the data stored be sold. The following policy gives you an overview of how we ensure this protection and the information required under Article 13 of the General Data Protection Regulation on the processing of your data, in particular which categories of data KTM stores in respect of the users of the website and/or customers of authorized KTM dealers, and for what purpose. This Privacy Policy applies to all KTM websites and all products and services that KTM offers. In this context, this KTM Privacy Policy also applies in respect of all KTM group companies which may collect and/or process data.

1. Collection and processing of personal data

In general, it is not necessary to provide personal data in order to use our website. However, we may require your personal data insofar as it is necessary for the performance of a contract with us or for the implementation of pre-contractual measures (see Art. 6 (1) (b) of the GDPR). All your personal data, specifically your email address, your name, your residential address, and your date of birth, are collected by us only when you provide this to us, for example, in performing a contract, processing an order, in the context of a competition, providing informational material or a survey, as well as registering for newsletters. Visitors can of course choose not to provide any data in order to use the website anonymously, but must then be aware that some functions may in certain circumstances only be available to a limited extent.

KTM recognizes and respects the importance of the responsible use of the data collected from visitors and customers. KTM will not use this data to contact you and inform you of product news, services and offers without your permission.

2. Transfer of personal data to third parties

If required by law or contract, or if we have a legal and legitimate interest, it may be necessary in an individual case to submit your data to our group companies or external business partners.

Your data will not be sold, leased, or otherwise transmitted to external third parties. This does not include: trustworthy partners who support us in operating the website, in the course of doing business, or in other services in which it is, of course, ensured that they are obligated to maintain confidentiality. Within the scope of processing your order or request, we sometimes commission external business partners, who are, however, contractually obliged to comply with the data protection regulations.

The transmission of the data to the group companies of KTM or other third parties shall only take place to the extent such recipients have provided KTM with an undertaking to observe the applicable data protection regulations.

Insofar as we involve external business partners in the context of data processing, we have ensured that these have been selected and are monitored in accordance with the relevant statutory provisions and are also obliged to comply with the data protection regulations and laws. Apart from this, your data is not transferred.

We also take in-house data protection within the group very seriously. Our employees and subcontracted business partners are obliged by us to maintain confidentiality and to adhere to the data protection regulations.

The respective KTM group company works with trustworthy partners.

Specifically, your personal data may be transmitted to the following group companies or business partners:

KTM group companies (a list of all group companies can be viewed here):
KTM dealers or service partners (a list can be viewed here):


3. Collection and storage of usage data

When accessing the website, the following electronic communication metadata are stored: IP address, date and time of access, name of the file called up, sub-page as well as anonymous username, city, user’s region and country, user’s operating system, user’s browser, user’s browser version, user’s interactions on the website, pages visited by the user, duration of the session and number of sessions of the user, date of the first visit to the website, date and time of each interaction of the user, time spent on the website, duration of requests by the user, user’s requests, exception errors of the website, date and time and duration of exception errors. The data can be evaluated anonymously for statistical purposes. This data is kept strictly confidential and not transferred outside the KTM system or made accessible to other third parties, unless this is necessary to fulfill legal or contractual obligations or to fulfill the legal and legitimate interests of KTM.

We delete or anonymize your data as soon as it is no longer needed for the transmission of a communication. If the processing of the electronic communications metadata is for billing purposes, we shall retain the relevant communication metadata up to the end of the period during which the invoice may be legally challenged or the claim for payment asserted. We store this electronic communications metadata for a period of three years from the conclusion of the contract because in terms of the Austrian General Civil Code (ABGB) a claim on the grounds of error must be asserted within three years from conclusion of the contract (see Art. 1487 of the ABGB) and claims for supplies of goods or services to a commercial business lapse after three years (see Art. 1486, para. 1, line 1 of the ABGB).

4. Cookies

Cookies may be used on certain KTM websites. A cookie is a small data record that can be stored on your hard drive. This data record is generated and sent to you by the web server with which you are connected via your browser. The cookie enables you to be recognized when visiting the website without having to re-enter the data that you previously entered. The default setting of most browsers is to automatically accept cookies. You can, however, reset your browser to decline such cookies or display them in advance including the necessary requirements for acceptance. You can also delete cookies from your system at any time. Find out how to do this here:

The following personal data are processed through the use of cookies: First name, last name, street, postal code, city, country, email address, date of birth.

We use cookies for the sole purpose of carrying out the necessary electronic communication process (see Art. 6 (1) (f) of the GDPR) or if this is necessary for the provision of the services requested by customers via our website (see Art. 6 (1) (b) of the GDPR). In addition, cookies are only used if you give your express consent (see Art. 6 (1) (a) of the GDPR).

You can accept or refuse the cookies from this portal via the following links: Accept cookies / Refuse cookies.

To the extent that the collection and storage of data with cookies is lawful, this occurs exclusively in an anonymous form, so that it is not possible to draw any conclusion about you as a natural person.

5. Scope of data collection

The data that you submit to us will be processed by us for the purposes of implementing a contract (see Art. 6 (1) (b) of the GDPR), for processing your requests, and for compliance with legal obligations (see Art. 6 (1) (c) of the GDPR).

If we perform one of the actions described below, or other actions, or render services, we would like to collect and store your personal data and will request your express consent in each instance for the:

  • Implementation of a competition, a promotion, a survey or other features of the website
  • Notification of changes or improvements of products or services which could affect visitors and customers
  • Sending information to visitors and existing customers on subjects that could be relevant to them and/or about goods and services related to previously purchased products
  • Sending information about our products
  • Sending periodic emails, such as the newsletter

Insofar as customers/visitors opt to be included in our mailing list, they will receive periodic emails informing them of company news, product updates, related products, service information, etc. Customers/visitors can decide to opt out of this mailing list at any time and no longer receive further emails from KTM by notifying us in writing or electronically at the contact address referred to in point 13. The revocation of the consent shall not affect the legality of the processing carried out on the basis of the consent before the revocation.

6. Use of web analysis services

This website uses Google Analytics, a web analysis service of Google Inc. (hereinafter called “Google”). Google Analytics uses cookies that are text files stored on your computer and enable an analysis of your usage of the website. The information generated by means of cookies about your usage of the website (including your IP address) is transmitted to a Google server in the USA and stored there. Google uses this information to analyze your usage of the website, to create reports on website activities for the website operator, and to provide additional services related to website usage and Internet usage. Google may also provide this information to third parties, insofar as this is required by law or to the extent that third parties process this data on behalf of Google. Google will not under any circumstances link your IP address with other Google data. You can prevent the installation of cookies by selecting the corresponding setting in your browser software; however, we must point out that, in this event, you may not be able to use all the functions of this website to their full extent.

7. Storage and protection of personal data

We have taken a number of security measures to guarantee the safety of your personal data when you enter or place an order, or access your personal information. We adopt appropriate data collection, storage and processing practices, and security measures for protection against unauthorized access, changes, transfer, or destruction of personal data, user names, passwords, transactions, information and other data stored on our website. These processes can be maintained by our suppliers. The transfer of this data may include the processing and completion of orders on our website, as well as the provision of support services. We take all appropriate measures to ensure that personal data is handled securely and according to our data protection guidelines.

The information is protected in a secure environment by a combination of physical and technical measures. There is no public access to this information. All information provided can only be accessed by specially authorized persons with access rights to our system, who are obliged to treat the information as strictly confidential. In addition, national legislation might oblige us to store information for a certain period of time.

The personal information collected on KTM websites is stored in a secure operating environment that is not publicly accessible. Sometimes the personal data is also encrypted with suitable security systems prior to the transaction.

The exchange of sensitive and private data between KTM websites and visitors takes place via SSL secured communication channels, is encrypted and provided with digital signatures.

KTM conducts business in many countries of the world. To be able to offer our customers uniform services, regardless of their location, we maintain home pages and websites around the world. When you transfer personal information to KTM, you agree that this information may be transmitted across national borders and be stored and processed in each of the countries in which KTM and its group companies have offices. A list of all group companies can be viewed here:

The Internet is not secure. You should accordingly be careful of the information you disclose when you are online. We cannot guarantee the security of information that we have gathered electronically or by other means, we do, however, take all necessary steps to provide the best possible security. Consequently, visitors transfer information to us at their own risk.

The data protection laws are governed by the principle that personal data is only to be stored for as long as it is necessary for the purposes for which it is processed. Depending on the purpose for which your personal data is stored, we accordingly retain your data for different periods of time:

8. Rights of the data subject

You have the right at any time and without providing reasons to obtain information in regard to your stored personal data, its origin and recipients, as well as the purpose of the storage (Art. 15 of the GDPR). In this regard, please use the contact address provided in point 13. In order to receive information, you must identify yourself as the person about which the information is to be provided or submit proof that you are authorized to receive information about a third party. Furthermore, we would also like to inform you that you have the right to have your data corrected or deleted (Art. 16 of the GDPR); have the right to request the processing of your data to be restricted (Art. 18 of the GDPR); have the right to object to data processing (Art. 21 of the GDPR) and the right to data portability (Art. 20 of the GDPR).

If, in spite of our obligation to process your data lawfully, your right to the legitimate processing of your data is infringed, contrary to expectation, you have the right to lodge a complaint with the regulatory authority or to apply to court for relief.

9. Links to external websites

The website may contain hyperlinks to external websites that do not belong to the KTM organization. If you visit such websites, KTM can no longer be responsible for the treatment of your data as confidential. The transmission of your data from the Internet occurs in part unencrypted. Consequently, unauthorized access by third parties cannot be entirely excluded.

10. KTM’s commitment to protecting the privacy of children

The protection of children’s data is important to us. For this reason we do not collect or maintain any data of children who are, to our knowledge, under 14 years of age without first obtaining the verifiable consent of the parents or guardian. In addition, we require only so much personal information from children as is absolutely necessary for their participation in activities.

11. Modifications to this privacy policy

Due to the fast development of the Internet and the legal situation, it may be necessary to make occasional changes to our Privacy Policy. Accordingly, please always take note the currently applicable version.

12. Acceptance of this Privacy Policy

By using this Privacy Policy, visitors declare that they have read and understood it, and that they accept its exclusive validity. Acceptance of this Privacy Policy does not replace explicit consent to data processing.

13. Contact

If you have any questions that have not been answered by this Privacy Policy, or if you require more detailed information on a particular point, please feel free to write to KTM at any time at the following address:

Stallhofner Straße 3
5230 Mattighofen

Registered company 107673 v, Ried regional court
Sales Tax No.: ATU 23481505


This policy was last updated in June 2020

equal treatment

All phrasing on our internet pages, as well as the phrasing used in applicant communication and selection, shall apply equally to males and females however, for better legibility, we may in some cases choose to use male, female or neutral pronouns. In addition, neither the business activities of KTM AG nor candidate selection shall be based on criteria such as race, ethnic origin, gender, religion, ideology, disability, age or sexual orientation within the sense of the AGG (Equal Treatment Act). In all publications by our concern, as well as in all oral statements by authorized representatives of KTM AG, we shall address males and females equally, irrespective of the phrasing that is used.